Aircall raises $120 million because of cloud-based phone system

Aircall has embossed a $120 million Content D round led just by Goldman Sachs Asset Operation. Following today’s funding attack, the company has reached unicorn status, which means it has a value above $1 billion — what the important 16th French unicorn.

The startup ended up being building a cloud-based phone setup for call centers, if you happen to lines and sales categories. It integrates with Salesforce, HubSpot, Zendesk, Slack, Intercoms sytem and other popular CRM, carry and communication systems.

Aircall customers may make local numbers and set upward and an interactive voice speeds directory. The service deals with the call queue for you and also agents can start answering inward bound calls. Agents can transmission calls and put customers over hold. Admins can see analytics, monitor calls and see that everyone is doing.

In addition to Goldman Sachs Asset Management, provide investors DTCP, eFounders, Draper Esprit, Adam Street Girlfriends, NextWorldCap and Gaia can also be participating once again in today’s funding round.

As a cloud-based software model, Aircall works well with remote or even hybrid teams. For the past entire year, many companies have been looking for a beginner phone system with various lockdowns taking place around the world. And Aircall has capitalized on this increase of customers.

Function metrics, it means that signups increased by 65% doing 2020. New customers include Caudalie, OpenClassrooms and Too Fine. Overall, Aircall has main, 500 customers. 15% of them are based in France, 35% with the U. S. and half in other countries.

Belonging to the new funding round, firm plans to iterate at its product with great integrations with third-party resources, and in particular industry-specific integrations. There’ll be new offices in London and furthermore Berlin as well as new employs in the company’s existing office based in New York, Paris, Sydney and Madrid.

The company also plans items a bigger chunk of its support stack. It means that it’ll collaborate with big telecom companies to leverage his or networks. You can also expect lots more product features with more complete transcription and better sentiment groundwork.

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